Gathering the right customer information and product information has become even more difficult today, due to the changing nature of consumers. Shopping methods are changing drastically. Today’s consumer is far more knowledgeable and understands his right to information much more than ever before.
Therefore you as a retailer need to be adept with far more product and other diverse information.
With great complex process which run on number of scales within the retailing company like multiple systems that require the same information but in different formats, you may need to connect with different partners each of who might have their own systems and patterns.
dEEVOiR Data Management Systems provide you the best solutions where you can manage your complex data in a simplified manner.
- Workforce Management & Labour Scheduling: Retail’s seemingly endless revolving door impacts every store’s bottom line. This is in terms of both the dollars involved in recruiting, training, and managing new hires, and sales lost to inexperienced workers or understaffing.Our services under this purview include:
• Employee selection and hiring
• Temporary Staffing
• Forecasting and scheduling optimization
• Labor-law compliance
• Time and attendance
• Labor analytics
• Sales and labor budgeting
Our services help to effectively control labor costs, simplify compliance, and drive store productivity, allowing you to be better-equipped to weather current economic conditions and capitalize on opportunities that will come with better days.
- Category & Inventory Management:
Category Management:
Are you maximizing the potential of Category Management? Category Management is becoming more and more important to retailers and manufacturers in the consumer packaged goods industry.
With our in-depth understanding of the interdependencies in consumer and manufacturer behavior among various brands in a category you can increase the portability of your categories. Our category management (CM) process maximizes category profits through coordinated item assortment, promotion and pricing.
We focus on a key aspect of retail CM in the study of pricing decisions. We develop a reduced form econometric model that captures store-level price and sales variation in a comprehensive manner, and then provide a global optimization approach to deriving the optimal markups for a category.
Inventory Management:
Our Services in Inventory Management will effectively control and manage inventory stock, as well as give accurate visibility and fast efficient fulfillments, and a comparative pricing can be given on a customer-to-customer basis.
Modern day management of the inventory is usually not as simple as the contemporary practices of just keeping abreast with inventory standards and expenditures. The purview of Inventory management extends to functions like:
- PURCHASING PLAN
- CONTROLLING INVENTORY
- DEVELOPMENTS IN INVENTORY MANAGEMENT
Successful inventory management involves balancing the costs of inventory with the benefits of inventory. Many business owners fail to appreciate fully the true costs of carrying inventory, which include not only direct costs of storage, insurance and taxes, but also the cost of money tied up in inventory.
Efficiency in effective inventory management will always give a competitive edge to the business, regardless of its nature.
Use one of your company’s most valuable assets – Critical product and Customer information – to its full potential.
Matters that suggest the impending need for MDM:
• Gathering accurate customer and product information is harder than ever for today’s retailers
• Helps in reconciling any data easily
• Your customers are changing, old shopping patterns and customer segments are fading away
• Rapidly shifting and evolving trends that defy conventional labels.
• Master records are created with data that is defined, integrated and reconciled from multiple systems (customer relationship management, financial, supply chain, marketing etc.) and classified by type (e.g. product master, customer master, location master etc.)
Our services will help you in the following areas:
• Overcoming the challenge of knowing your Customer
• Single Customer v/s different channels that he uses
- Customer Relationship Management
Retail and CRM prove good partners for Success!!
Probe into developing CRM solutions because:
Gathering accurate customer and product information is harder than ever for today’s retailers
Your customers are changing, old shopping patterns and customer segments are fading away
Rapidly shifting and evolving trends that defy conventional labels.
Our Services in CRM broadly include:
- Customer Loyalty Programs
- Campaigns
Our CRM solutions help you to collect and manage customer intelligence to segment your database by common interests, purchasing history, demographics and other relevant customer information.
CRM enables retailers to address the right information to the most appropriate customer segment. It helps the retail industry to send personalized messages to each customer with information catered to his likes.
